Website Monitoring for Availability and Performance
The Website monitoring service provides 24/7 mission-critical remote availability monitoring and performance measurement of your website from end-user perspective. With two service options, Performance website monitoring simulating repeat user and Full-page website monitoring, simulating first-time user experience, this monitoring service gives you real insight into what your end-users are experiencing with your website. The website monitoring is performed simultaneously from up to 37 monitoring stations of our Global network. Real-time multimedia alerts are sent when web page errors occur, website performance thresholds are exceeded or connectivity problems are detected and verified from up to three independent monitoring resources. Make sure that your website delivers the proper page contents to the end-users and website download speed within the industry standards. Monitor websites for unauthorized changes of web page contents, website defacing, and protect customer information.
The website monitoring service starts immediately without costly IT investments and long implementation periods of client-side software
24/7 remote monitoring – monitor your websites around the clock from our Global Monitoring Network up to every minute
Immediate error detection with “triple stage” verification process from three independent monitoring resources
Performance website monitoring simulates repeat user experience – the monitoring agent performs a specified request and downloads the header and all HTML web page contents without images and other embedded objects, simulating repeat user to your web site.
Full-page website monitoring simulates First-time user experience – the monitoring agent performs a specified request and downloads the header, all HTML web page contents, all images and all other embedded objects, simulating first-time user of the website.
Supports predefined and custom user-agents
Supports cookies
Monitors and verifies file size, MD5 checksum, contents of the web page for present or missing text string
Supports external objects like links
Forced website monitoring upon error detection
Performs trace route upon detection of connectivity errors
Instant multimedia alerts by SMS, phone, email, Instant messenger and other
Flexible and customizable alert escalation schedules to unlimited number of notification contacts
Do Not Disturb times when contacts are not to be notified
Multi-level location correlated alert notification system based on the number of monitoring locations detecting an error
Target dependency rules for alerts optimization
Web site maintenance schedules
Performance and availability reports with up to the minute detailed website information across multiple monitoring locations
Snapshots of the monitored web page in case of an error
Snapshot of the monitored web page from the last check made
Breakdown of the web page components’ download speed – DNS resolution time, connect time, redirect time, first byte and last byte times.
Internal and external objects detailed breakdown download speed – images, frames, scripts, Java, Flash or other embedded objects
Daily, weekly and monthly reports by email indicating your website uptime and performance
24/7 live customer support by email and phone
Key Benefits
Provides multimedia alerts with details about problems detected with your website and specific web pages
Reduces downtime by up to 80% compared to typical website downtime without alert notification services
Helps and simplifies detection and resolution of problems and malfunction of web site components, unauthorized changes of your web pages and website defacing
Dramatically reduces the time to troubleshoot a failed website
Minimizes IT cost and expenses
Provides complete overview of website performance and uptime, to help proactively locate and fix bottlenecks in your web system
Improves customer experience and increase customer satisfaction with excellent performance of your website and its web pages
Eliminates the risk of loss of revenue and credibility
Helps with hosting performance evaluation
Increases the efficiency of mission-critical e-business operations
